Thank you for visiting and shopping at AGemZ.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing timeAll orders are processed within 10-15 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimatesShipping is free on all our orders.
Shipment method Estimated delivery time Shipment costMost of our order are shipped via FedEx.
Some orders may be shipped via Canada Post.
Please note that delivery delays can occasionally occur with the Individual Shipping carrier due to unforeseen circumstances. We will try to help talking with the carriers and help you out in case this happens.
Shipment to P.O. boxes or APO/FPO addressesAGemZ.com ships to all addresses within the U.S, APO/FPO/DPO addresses and all Canadian Provinces.
We will update this section if we find difficulties shipping to certain areas over time.
Shipment confirmation & Order trackingYou will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and TaxesOur Website, AGemZ.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
AGemZ.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship all over the world. There are charges for international shipped, depending on the location. Once the order is placed, we will invoice you for the shipping cost to your address.
AGemZ.com offers FREE standard shipping. We can express ship your order for a charge, should you prefer. Express shipping expedites the order delivery within 1 to 2 business days, once the order is processed and shipped out. Express shipping is a non-refundable service.